Order withdral policy
At your own cost, if you are not satisfied with the products, you may return your order within a period of seven working days from the date of delivery. This period starts from the date you received your order. If this period expires on a Saturday, Sunday, bank holiday, or other non-working holiday, it will be extended to the first working day thereafter. All returns must first be notified to us by e-mail.
We can only accept products returned to us intact, in their original packaging and in perfect condition. Any products returned opened or altered, or if the original packaging has been damaged by the customer, can neither be exchanged nor reimbursed.
The right to withdraw your order will be honored without any penalty except for the shipping and DHL return fee costs. If you choose to return your order, you have the right to ask either for a reimbursement or for an exchange. If an exchange is chosen, the reshipping costs will need to be at your expense.
If you choose to return your order, we shall reimburse you after receipt and inspection of your return package, by crediting your credit card.