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Terms of Trade

By placing an order, you accept the Terms and Conditions cited below.

Shipping
Parcels are shipped via DHL.

Payments
Accepted payments: Credit Card, PayPal, or Bank Transfer. Orders are processed ONLY after payment is received. COD (available only in Germany).

Taxes
All prices include German excise duty and VAT. Taxfree purchases are possible only when you can provide an European VAT ID and/or excise number (EMCS).

Currencies
Payments are processed only in Euros. For other currency equivilents, please check current exchange rates on internet sites such as XE.com.

Personal Data
Your personal data will never be shared with third parties.

Security
Our payment site is SSL secured. Your data is transferred encrypted.

Age
By purchasing, you declare that you are above the legal drinking age limit in your country.

Guarantee
You will receive the products you ordered, or you will get refund a refund. Period.

Damage
In case of damage, we will replace those damaged goods. Damages must be reported immediately after reception and we will need you to e-mail photos.

Returns
In case a parcel is returned to us, the goods will be refunded. The Shipping fee + a 20.00 Euro DHL Return fee will be deducted from your original total payment.

Quantities
Maximum 12 bottles per shipping box. Orders exceeding this limit will be shipped in multiple parcels.

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